Legal Agreement

Cookie Policy

Last updated: July 23, 2026

1. Introduction

Toplorgical Nigeria Limited ("we", "us", or "our"), the company behind CoopOS, may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our platform (www.coopos.app), including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site") to help customize the Site and improve your experience.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.


2. What Are Cookies?

As is common practice with almost all professional websites, this site uses cookies, which are tiny, often encrypted, text files that are used by websites to perform certain functions. They are stored on your device when the website is loaded on your browser.

Cookies allow us to:

  • Keep you signed in to your cooperative dashboard across sessions
  • Remember your preferences, theme settings, and layout choices
  • Understand how members and administrators interact with CoopOS features
  • Ensure security measures are active for financial data and ledger operations
  • Improve performance and deliver relevant content

3. How Do We Use Cookies?

Information supplied to us using cookies helps us to analyse the profile of our visitors and provide you with a better online experience. Specifically:

  • 3.1 Form Submissions: When you submit data through a form, such as member registration or loan application forms, cookies may be set to remember your user details for future correspondence.
  • 3.2 Usage Statistics: We use cookies to track how you use our platform by providing usage statistics on things such as how long you spend on the platform and the pages that you visit. Cookies are also used to serve relevant content based upon your browsing history and previous visits to the platform.
  • 3.3 Personalisation: Cookies help us tailor the CoopOS interface to your preferences, such as which cooperative modules you use most frequently and your dashboard layout configuration.
  • 3.4 Combined Data: While this information on its own does not usually constitute your personal information, we may combine the information we collect by cookies with your personal information that we have collected from you in order to learn more about how you use the platform, improve our services and continue to produce engaging content. See our Privacy Policy for further detail on how we process such information.

4. Types of Cookies We Use

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them).

We have grouped our cookies into the following categories:

🔒 Essential / Strictly Necessary Cookies

These cookies are essential for you to be able to experience the full functionality of our platform. They allow us to maintain user sessions, manage authentication tokens, enforce access controls, and prevent any security threats. They are always active and cannot be disabled.

Examples: Session tokens, CSRF protection tokens, authentication cookies

📊 Performance / Analytical Cookies

These cookies allow us to collect certain information about how you navigate the platform. They help us to understand which parts of CoopOS are interesting to you and which are not, as well as what we can do to improve them. These cookies store information like the number of visitors to the website, which pages have been visited, the source of the visit, and session durations.

Examples: Google Analytics cookies, internal page-view counters

⚙️ Functional / Preference Cookies

These cookies enable technical performance of our platform and allow us to 'remember' the choices you make and your preferences, such as your dashboard layout, notification settings, theme preference (light/dark), language and localisation choices.

Examples: Theme preference cookie, language selection cookie

📣 Social Media Sharing Cookies

These cookies are included to give visitors the option to recommend our website content on social networks. They are set by social media platforms and may track your browsing activity across other websites.

Examples: LinkedIn Share button, Twitter/X embed cookies

📢 Marketing Cookies

Used to deliver relevant promotional content, measure advertising campaign effectiveness, and enable third-party social media tools for marketing purposes. These are only set with your consent.

Examples: Google Ads cookies, Facebook Pixel


5. Disabling Cookies

  • Browser Settings: You can control, block or restrict cookies by adjusting the settings on your browser (see your browser's "Help" section for how to do this). All cookies are browser specific. Therefore, if you use multiple browsers or devices to access websites, you will need to manage your cookie preferences across all of these elements.
  • Mobile Devices: If you are using a mobile device to access CoopOS, you will need to refer to your handset instruction manual or other help/settings resource in order to find out how you can control cookies on your particular device.
  • Impact of Disabling: Be aware that disabling cookies will affect the functionality while on the site and many other websites that you visit. Disabling essential cookies in particular may prevent you from accessing your cooperative dashboard, executing ledger entries, or completing loan applications.

6. Cookies Set by Third-Party Sites

To enhance our content and to deliver a more enriching online experience for our users, we sometimes embed images, videos, and other content from other websites on the platform.

We currently use and may in future use content from sites such as Facebook, LinkedIn, and Twitter/X. You may be presented with cookies from these third-party websites. Please note that we do not control the dissemination of these cookies and you should consult the relevant third-party website for information on how these cookies are used and how you can control them.

This site uses Google Analytics cookies to help us understand how you use the platform and ways that we can improve your experience. For more information on Google Analytics cookies, see the official Google Analytics privacy page.


7. Social Sharing

We may also embed social sharing icons throughout our website. These sharing options are designed to enable users to easily share our content with their friends using a variety of different social networks. These social sharing sites may set a cookie when you are logged into their service.

Please note that we do not control the dissemination of these cookies and you should consult the relevant third-party website for information on how these cookies are used and how you can control them.


8. Managing Your Cookie Preferences

You can manage your cookie preferences directly through CoopOS by clicking the "Manage Preferences" button in the cookie consent banner that appears when you first visit the platform. This allows you to enable or disable non-essential cookie categories according to your preferences.

Should you decide to change your preferences later, you can revisit the Privacy & Cookie Policy tab in the footer of any page. This will allow you to adjust your preferences or withdraw your consent entirely at any time.

Please note that withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.


9. Updates to This Cookie Policy

This Cookie Policy may be updated regularly as and when new cookies are implemented, or existing cookies removed. If necessary, we will draw the changes to your attention when you next visit the platform.

You are encouraged to check back here in order to keep up-to-date with the latest version of this Cookie Policy. The "Last Updated" date at the top of this page indicates when the policy was most recently changed.


10. More Information

Should you have any queries or require more information about how we use cookies, you can contact us using the details below:

Toplorgical Nigeria Limited

Email: info@toplorgical.com

Data Protection: dataprotection@toplorgical.com

Address: Suite F306, Ogba Central Mall, Lagos, Nigeria

Platform: www.coopos.app

Still have questions about our policies?

Our compliance and legal teams are here to help. Reach out to us for any clarifications.